Top 10 IT Outsourcing Companies In India 2024

it outsourcing company in india

They have been chosen as the best software development company by more the dozen independent US-based review firms. Needless to say, their employees have the expertise in almost all the programming languages you require to develop your technology. It’s easy to find a company full of software developers that will do an excellent job. Not to mention, as with the services listed above, you’ll be able to save money by looking into software development outsourcing companies. Having been serving in the customer support industry for 10+ years, Triniter served more than 1100+ clients. They provide excellent customer services that 97.9% of their clients keep coming back to Triniter when they need customer support services.

Things You Need To Consider Before Choosing IT Outsourcing Partner

Armed with a 96 percent customer retention rate, the firm promises to keep clients satisfied by providing 99 per cent data accuracy, data security, on-time delivery, and 24/7 support. A1 Call Center is a CISCO-based outsourcing company and a full-service call center consulting group. Infosys firm takes pride in their expertise in the fields of customer service, human resources, digital interactive services, robotic process automation, and business transformation services, among others. Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We list over 3,000 BPO firms located across the globe in our global directory, and we provide detailed information, price guides, and reviews.

  1. Outsource Accelerator is the world’s leading outsourcing marketplace and advisory.
  2. Capgemini’s deep industry knowledge, combined with its commitment to innovation and sustainable practices, makes it a trusted partner for businesses looking to drive digital transformation.
  3. They know relationships are key and they help keep your customer relationships healthy.
  4. “Digital services is a new and big concept for these guys. You have things like AI, social, and the cloud growing very fast,” Chen says, estimating compound annual growth of at least 20%.

Key Questions to Ask Potential Outsourcing Partners

According to the India Brand Equity Foundation report, the Indian cloud services market is anticipated to grow significantly, expected to reach US$ 17.8 billion by 2027. This growth is fueled by the increasing adoption of cloud-based solutions by businesses seeking scalable and efficient IT operations​. Let’s explore the reasons behind this trend, examining why so many international clients are choosing IT outsourcing companies from India as their preferred IT outsourcing company for comprehensive IT solutions.

How Should I Find The Right Outsourcing Partner In India?

The firm was established in August 2007 and has five branch offices in India and one in the UK. Focaloid’s solutions have been designed to cater to the evolving needs of speed, accessibility and problem-solving. In other words, 98.9% of their clients keep coming back to TrinityWired for their IT needs.

The ‘thing’ prompted the likes of Bhavish Aggarwal, Founder and CEO, Ola, to wonder aloud on Twitter if it just may be cheaper to hire from Silicon Valley instead. Acelerar is an ISO-certified company that provides tailored back-office solutions and virtual assistant services (writing, data entry, eCommerce, creative design, image editing, and list building) to global clients. WNS Global is a business process management leader in India, with 18 centers across the country and more than 20,000 employees. The firm provides functional solutions in analytics, customer experience services, human resources, legal services, and more. Cognizant’s customer-centric approach, combined with its ability to deliver complex solutions across multiple domains, makes it a preferred choice for companies looking to accelerate their digital journeys.

it outsourcing company in india

These government efforts, fundamental to supporting the IT sector’s growth and ensuring a secure digital environment, are detailed in the India Brand Equity Foundation official article. “Companies may not move support, local and technology hubs from India to China, but they could create a hub of many countries like Bangladesh, Sri Lanka and a lot of Middle-Eastern countries. It’s just about them realising it and us taking too long to adjust ourselves. This will require a liability massive push and it has to come from the top as well,” says Mukherjee. Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

CONTUS Tech is acknowledged as one of India’s leading IT outsourcing companies. Whether you’re looking for software development, web development, mobile app development, or any other IT-related services, these companies have proven their mettle and earned a reputation for their excellence in the field. Let’s dive into the list and explore the cream of the crop in the Indian IT outsourcing landscape. From data services and eCommerce to publishing, digital marketing, Suntec India’s pool of 1,500 employees provides their client base of 7,800 organizations (including Fortune 500 brands) top-quality services.

At Quytech, they’re building the future of big data by using machine learning, AI, natural language processing and NLP to extract value from unstructured text data. Customers can connect with professionals on their platform to get help with their personal, business and family matters. Sagar Informatics Private Limited is an IT company that provides solutions to various industries through its solutions. Infosys provides services by creating a more profound impact with innovation in collaboration. The Indian government is actively promoting the IT and telecom sectors through various initiatives, including substantial budget allocations and policies aimed at enhancing the digital ecosystem and cybersecurity.